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Policies

Application & Cancelation Policies

Please review this page thoroughly before making any further financial commitment. We acknowledge there is a lot to read but all the information is important as you are getting ready to make a significant commitment of time and money. If you are the parent of an applicant, you are making an investment in the growth and development of your child as well as giving the gift of an amazing opportunity. We recommend you review these financial commitment policies with your child as you will be relying them to contribute considerable effort during course and be an active, responsible and safe participant.

It is up to parents/legal guardians to fulfill any obligations or decision-making agreements in joint custody situations. Similarly, third party payers should be made aware of all financial obligations, fees or penalties.

North Carolina Outward Bound School's payment terms and conditions are based on our investment in planning, staffing and delivering our courses. These expenses are not recoverable, therefore, penalties may apply and are noted below. To protect your investment, see TRIP INSURANCE.

We cannot issue refunds except as outlined in this document.

Deposit

North Carolina Outward Bound School requires a $500 deposit submitted with a completed application. The $500 deposit is applied toward the course tuition and includes a $150 non-refundable processing fee. There is no deposit required to apply for our Veteran Program and deposit fees may vary for some of our programs. 

See Payment Terms and Conditions  for deposit refund policies specific to the Intercept courses.

Deposit Refund Policy

The deposit includes a $150 non-refundable processing fee. The remaining $350 is refundable if you cancel your enrollment 90 days or more prior to your course start date.

  • In the event you are not cleared to participate on the course, North Carolina Outward Bound School will retain the $150 non-refundable processing fee and refund the remaining $350 (conditional on you having met established due dates and responded with full disclosure while completing our health history questionnaire). We are not responsible for other expenses, including travel, lodging and gear costs.
  • If your payment is not received by the due date, this may be considered a cancelation and you will risk losing your position on the course and the $500 deposit. To avoid cancelation, contact your student services representative.
  • If you cancel 89 days or less prior to the course start date, we will follow the Cancelation Policy penalties.

The $150 processing fee is refundable under the following conditions:

  • If you have met all due dates and did not receive the amount of scholarship aid needed.
  • You were waitlisted and a position on course did not become available. 
  • North Carolina Outward Bound School cancels your course. 

Tuition

Tuition covers the cost of food, instructors, permits, gear and equipment. Not included in this cost are personal expenses such as clothing, insurance (health and trip/travel), airfare and baggage fees.

Full payment is due 90 days prior to the course start date even if you have yet to submit your required paperwork or have yet to be cleared to participate on the course.

If your payment is not received by the due date, this may be considered a cancelation and you will risk losing your position on the course as well as the $500 deposit. To avoid cancelation, contact your Student Services Representative.

Cancelation Policy

If you cancel 89 days or less prior to your course start date, the cancelation penalties listed below will apply. If you have not paid your full tuition by the due date, there are no refunds or percentage refunds of partial payments.

For cancelations:

  • 89 and 75 days from the course start date, Outward Bound will retain the $500 tuition deposit and will refund the remaining balance.
  • 74 and 60 days from course start date, Outward Bound will retain the $500 tuition deposit and will refund 75% of the remaining balance.
  • 59 and 45 days from course start date, Outward Bound will retain the $500 tuition deposit and will refund 50% of the remaining balance.
  • Less than 44 days from course start date, Outward Bound will retain the total cost of course.

 

Trip Insurance - HIGHLY RECOMMENDED

These plans intend to safeguard your Outward Bound investment against unexpected events, illness or injury. As we cannot issue refunds except as outlined in this document, we highly recommend that you purchase Trip Insurance to cover your investment (e.g., course tuition, airfare and/or emergency evacuation). You may use a vendor of your choice or our Travel Agent Gennifer Hogan of All Ways Travel. Gennifer is familiar with our programs, has access to multiple trip insurance options and is dedicated to helping you find coverage that’s best for you.

All Ways Travel has an option that includes a “cancel for any reason clause.” To purchase this type of coverage, you must contact All Ways Travel within 7 days of submitting your Outward Bound deposit.

Gennifer Hogan - All Ways Travel

genniferhogan@gmail.com

1-800-522-3242 or 1-828-874-3242

Transfer

If you transfer:

  • 60 days or more prior to course start date: 100% of fully paid tuition transfers to a new course. A $100 transfer fee will apply to subsequent transfers.
  • 59-30 days from course start date: 50% of fully paid tuition transfers to a new course and 50% is forfeited.
  • 29 days or less from course start date: no transfer as all payments are forfeited.

Waitlist

If you applied to a course and are waitlisted, your paperwork needs to be completed. If a position on course becomes available, we will offer it to the applicant who completed the paperwork first, not to the applicant who applied first.

The longer you can wait the better your chances! We have had cancelations as late as one week prior to course start. If a position on course becomes available, you will have 24 hours to respond to our offer. If you elect to cancel from the waitlist, we will refund your $500 tuition deposit. If you fail to respond to our offer, we will refund all but the $150 non-refundable processing fee.

If a position does not become available, we will refund the $500 tuition deposit.

Early Departure/No Show

Our intent is to support students so they have the opportunity to successfully complete their course. However, medical issues, homesickness, voluntary withdrawal, low motivation or expulsion may prevent a student from completing a course. Should a student leave course early, parents will be contacted to arrange travel.  If your child is on a course for ages 18+, please read our Release of Information Waiver contained within the Medical Record Booklet. 

No matter the reason for an early departure or no show for course start, there is no refund or credit of tuition.  Therefore, we HIGHLY encourage families to purchase Trip Insurance.

Low Enrollment Course Cancelation

In cases of low enrollment, the North Carolina Outward Bound School may cancel a course and offer you the opportunity to transfer to another course. We will advise applicants of their course cancelation no later than two weeks prior to the course start date or 30 days prior to an international or semester course start. Should we cancel your course, all payments are refundable or transferable to another course. North Carolina Outward Bound is not responsible for any other expenses including travel, insurances, lodging or clothing/gear.

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